All Features

One platform for transparency in your claims management

One platform where you and your team are in full control of all your delivery issues.
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One platform for everything

One login for all your delivery issues

Find all your claims information in one place. With our in-depth platform, you are able to analyse and stay in control of all your carriers. Want to use the information outside Lox? You can export all the information within seconds.

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A clear overview on the progress of all delivery issues

For every claim, our goal is to make sure that it comes to an end state. If this state were to be a success and that the claim gets credited you could find all of the details of the refund on our platform. In addition to that we provide at the beginning of every month a recap of all the shipments that were refunded.

One overview for all your delivery refunds

In addition to the overview of delivery issue you’ll have access to different analytics related to your invoices. Most expensive shipments, most expensive surcharges or even average price per package, all of this information are gathered in our invoice control center.

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01

One login for all your delivery issues

Find all your claims information in one place. With our in-depth platform, you are able to analyse and stay in control of all your carriers. Want to use the information outside Lox? You can export all the information within seconds.

02

A clear overview on the progress of all delivery issues

For every claim, our goal is to make sure that it comes to an end state. If this state were to be a success and that the claim gets credited you could find all of the details of the refund on our platform. In addition to that we provide at the beginning of every month a recap of all the shipments that were refunded.

03

One overview for all your delivery refunds

In addition to the overview of delivery issue you’ll have access to different analytics related to your invoices. Most expensive shipments, most expensive surcharges or even average price per package, all of this information are gathered in our invoice control center.
Ready to get started ?
Get in touch with our team of experts!
Ready to get started ?
Get in touch with our team of experts!

Client Testimonials

“Lox is a magic wand that helps you remove the thorns from your feet on all transport subjects and in particular on the invoicing and transport claim part.”
Louise
Head of Customer, Cheerz
“Lox is a good tool to complete complaints filled by our customer service. The tool allows us to increase the number of packages on which we make complaints (delays, losses, etc.). In addition, the team is always very responsive!”
Tom Requillart
Head of Customer Experience, Hardloop
What I particularly like about Lox is the efficiency of the solution and the savings we achieve.
Guilhem Reynaud
Project Manager, Adesa
By taking care of our refund process, Lox allowed us to save thousands of euros on our shipping costs! Moreover, thanks to their data analysis platform we have a clear follow-up of our logistic expenses and how to reduce our costs."
Pierre Vix
Project Manager, Japhy
The return on non-investment is substantial and immediate!
Eric Villlemair
CEO, Icones
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