Always pay the correct amount to your carrier

Start earning 1% margin on your e-commerce without changing anything
Book a Demo
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Japhy
Tuincentrum
Bax-music
Hello Print
Adesa
Clipper
Imprimentcom
Flex-It
JalonTech
Maxilia
Helloprint
Passion
Probo
Cotton bird
Yellow korner
Logilec
Kumulus vape
Cultura
T Shirt corner
Cheerz
Japhy
Tuincentrum
Bax-music
Hello Print
Adesa
Clipper
Imprimentcom
Flex-It
JalonTech
Maxilia
Helloprint
Passion
Probo
Cotton bird
Yellow korner
Logilec
Kumulus vape
Cultura
T Shirt corner
Cheerz

A no-code solution

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Share your carrier credentials
Share your carrier credentials
Whenever your carrier invoice lands, we automatically start doing our part
We do our magic
We do our magic
Our AI-based algorithms will audit your carrier invoices. Based on 50+ data points, we verify whether you are paying the right amount to your carriers.
Save up to 10%
Save up to 10%
We take care of the entire refund process and get you back the money.
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Everything our audit covers

Here are some examples of what our algorithm analyses for each shipment
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Billing errors
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Incorrect surcharges
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Unused labels
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Delivery issues

Only pay for success

A pricing plan that fits your needs based on your shipping profile. Just select how many shipments you send a year.
Packages / month
35
%
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  • 25K
  • 100K
  • 250K
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  • Custom

They trust Lox

"At Helloprint, we realised that we were overpaying our carriers for years. Lox took care of the process, which realised a €100.000 saving in 2020."
"I discovered Lox in 2020, this tool allowed us to save 9% on our carrier invoices. The solution is easy to set up, it allows us to automate complaints about delivery issues such as: Damaged packages, Lost packages, Residensial surcharges, Label not used. Lox is the solution that saves time and money."
"At Helloprint, we realised that we were overpaying our carriers for years. Lox took care of the process, which realised a €100.000 saving in 2020."
"At Helloprint, we realised that we were overpaying our carriers for years. Lox took care of the process, which realised a €100.000 saving in 2020."
"At Helloprint, we realised that we were overpaying our carriers for years. Lox took care of the process, which realised a €100.000 saving in 2020."
"At Helloprint, we realised that we were overpaying our carriers for years. Lox took care of the process, which realised a €100.000 saving in 2020."
"At Helloprint, we realised that we were overpaying our carriers for years. Lox took care of the process, which realised a €100.000 saving in 2020."
"At Helloprint, we realised that we were overpaying our carriers for years. Lox took care of the process, which realised a €100.000 saving in 2020."
"Lox helped us making sure that we pay the right amount to our carriers. They helped us identify, request and receive the amount that we got overcharged for."
Vincent Tjon
,
Manager Customer Service, Tuincentrum
"At Helloprint, we realised that we were overpaying our carriers for years. Lox took care of the process, which realised a €100.000 saving in 2020."
Lennaert Koch
,
CFO, Helloprint
Lox provides full support on our carrier refunds. Additionally, the dashboarding allows us to have a strategic overview in our logistics."
Daniël Lindhout
,
CFO, BAX
Ce qui me plait particulièrement chez Lox c’est l’efficacité de la solution et les économies qu’on réalise.
Guilhem Reynaud
,
Project Manager, Adesa
"By taking care of our refund process, Lox allowed us to save thousands of euros on our shipping costs! Moreover, thanks to their data analysis platform we have a clear follow-up of our logistic expenses and how to reduce our costs."
Pierre Vix
,
Project Manager, Japhy
"Lox est une baguette magique qui t’aide à enlever les épines du pieds sur tous les sujets transports et sur notamment sur la partie facturation et reclamation transports.”
Louise
,
Head of Customer, Cheerz
Lox est un bon outil pour compléter les réclamations déposées par notre service client. L’outil nous permet d’augmenter le nombre de colis sur lesquels nous faisons des réclamations (retards, pertes….). Par ailleurs l’équipe est toujours très réactive!
Tom Requillart
,
Responsable de L’Experience Client, Hardloop
Le retour sur non-investissement est substantiel et immédiat!
Eric Villlemaire
,
CEO Icones

The Lox Team

The most important thing to us is building products people love
Alexandre Girbal
Alexandre Girbal
Dylan Hirsch
Dylan Hirsch
Anna Rouleau
Anna Rouleau
Mathis Bourrat
Mathis Bourrat
Darian Rushworth
Darian Rushworth
Melvil Donnart
Melvil Donnart
Isis Fordant
Isis Fordant
Clémentine Aguero
Clémentine Aguero

Frequently Asked Questions

Do you support all major carriers?
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Where can I find my invoices?
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Would it be possible to try your product ?
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How should I deliver my invoice?
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Do you take care of getting the credit back?
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How do I know that I get my credit back?
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Let's exchange!

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